For a hotel, a property management system integrated with a channel manager and web booking engine is a necessity to seamlessly manage the hotel operations and room inventory distribution. Rather than employing different systems to accomplish multiple tasks, hoteliers should always seek out as few systems as possible that are integrated tightly to avoid complications that may cripple the business growth.
Unfortunately, many hotels have various software applications installed at different points in time in various functional areas, resulting in inefficiencies and integration challenges.
Therefore you should choose a hotel management system that offers the following benefits:
Advantages of a smart hotel management system
1. Real-time business control and analytics at one place
Reports showing performance across your operations, online distribution, marketing, service, and offline bookings are crucial to give you an integrated view of your hotel’s operations. But when your hotel’s software systems are not synchronized, it will be a hassle to get a view of business performance within a single time frame.
This is because you have multiple overlapping databases, reports and dashboards to oversee. Hence, leads to slow decision-making or rash decisions.
Avoid this by choosing a hotel management system which allows you to integrate all functions of your hotel business and displays all reports in a centralized dashboard.
2. Instant updates to reduce overbookings
Choose an all-in-one solution that through its consolidated hotel software, channel manager and web booking engine combo, offers you real-time updates of online room inventory and thus reduces double/overbooking to a great extent.
Boost your online room sales with a truly assimilated hotel management system.
3. OTA data sync across all software
These days OTAs offer free cancellations and amendments. If a hotel is operating on systems from different vendors, these guests’ booking changes create a lot of uncertainty.
Sometimes, what’s recorded in PMS doesn’t reflect the records of the distribution vendor. This leads to confusion and guests’ frustration.
So further if anything changes from OTA side, it creates anarchy. Thus, the best way to manage these issues is to have an all-in-one hotel technology to ensure data is synced across systems.
4. All-in-one software bundle reduces cost
With various applications from multiple vendors, hotels have to invest an enormous amount of money in order to properly integrate, maintain and acquire newer editions of these applications. Because of this, hotel owners will have to juggle between multiple vendors for support-related issues.
This means, hotels will likely increase their maintenance costs.
Eliminate all these hassles by implementing an integrated hotel management system from a single vendor or system aggregator.
5. Offers hassle-free dealing from one vendor
Communicating with multiple support teams and dealing with various software vendors for purchases, contract renewals and payments every month is a bit of a hassle and requires more time and effort.
Because of these, you have already lost the time you could have dedicated for your guests.
Make things easier by connecting with only one integrated solution provider that will do the work for you.
6. Has All-in-one solution package or a la carte options
Sometimes it makes sense to choose stand-alone products when a single hotel management system doesn’t have all inclusive functionality for every module. In that case, choose a hotel management system vendor which sells both stand-alone solutions and integrated solutions. You may choose to add new modules whenever the need arises.
7. Easy to learn for staff
Training for multiple systems is difficult for the hotel staff because let’s be honest, there’s too much information to take in. But training for an integrated hotel management system, not only is it easier, it’s also good business.
8. Prevents distribution delays and loss of business
Having various hotel management systems can lead to distribution delays and missed business opportunities.
Let’s say your hotel has 10 standard rooms, but only 5 rooms are distributed on OTAs. From those 5, you have 3 rooms sold. Now, if there’s a group of people looking for 4 rooms, your hotel will not be listed in guest search on any OTA, even if you still have 7 rooms available because if you distribute allocated inventory on your Channel Manager and the PMS vendor is different, you can’t distribute your live inventory.
Although many hotels rely on sophisticated systems for positive growth, several hotels are trying to grow as well as they fight against skyrocketing maintenance costs of disconnected systems causing process bottlenecks and management issues.
9. Provides exceptional revenue management and optimized pricing
One of the key factors in determining a good hotel management software relates to its revenue management skills and daily pricing optimization. If an all-in-one solution offers you optimized everyday pricing and personalized revenue management, then that software is automatically better than all in the market.
All the advantages you read above are there in our best selling All-in-one Solution for Independent Hotels, the ZEN eManager. It gives you real time access and includes #2 PMS in the world, best in class Channel Manager, and ZEN Pricing Model.
To book a free demo, visit us at: http://www.zen-hs.com/zen-emanager/