Cancellation Policy

Cancelling at ZEN Rooms is as easy and fast as booking. We understand that plans can change, so we ensure that our cancellation process is simple – with quick confirmation, and fast refunds.

             Cancellation Time                 Cancellation Charge
Up to 48 hours before check-in time          Full Refund (No Cancellation Charge)
Less than 48 hours before check-in time          Charged for 1 Night per room booked


The refundable amount will be directly credited into the customer’s bank account. Except for mentioned otherwise at the time of bookings*.

*The policy applies only to the refundable rates

**This policy does not apply for special dates