Cancellation Policy

Cancelling at ZEN Rooms is as easy and fast as booking. We understand that plans can change, so we ensure that our cancellation process is simple – with quick confirmation, and fast refunds.


Cancellation Time Cancellation Charge
Up to 48 hours before check-in timeFull Refund (No Cancellation Charge)
Less than 48 hours before check-in timeCharged for 1 Night per room booked


The refundable amount will be directly credited to the customer’s bank account. Except for mentioned otherwise at the time of bookings*.

*The policy applies only to the refundable rates and does not apply to the special dates.