Cancelling at ZEN Rooms is as easy and fast as booking. We understand that plans can change, so we ensure that our cancellation process is simple – with quick confirmation, and fast refunds.
|Cancellation Time||Cancellation Charge|
|Up to 48 hours before check-in time||Full Refund (No Cancellation Charge)|
|Less than 48 hours before check-in time||Charged for 1 Night per room booked|
The refundable amount will be directly credited into the customer’s bank account. Except for mentioned otherwise at the time of bookings*.
*The policy applies only to the refundable rates
**This policy does not apply for special dates