Please be advised we will only be accepting guests who meet either one of the criteria below:
Employees from Neighboring Basic Establishments as defined in this Order;
Additional Documents Needed: Valid Company ID.
Distressed OFWs or OFWs eligible to avail of accommodation assistance from the Overseas Workers Welfare Administration (OWWA) pursuant to relevant OWWA guidelines and issuances.
Additional Documents Needed: Certificate of Repatriation from OWWA.
Stranded passengers or passengers whose domestic or foreign flights or rides have been cancelled and are prevented from leaving a city or place where they do not permanently reside, or have difficulty availing of transportation to their home city or province, due to the implementation of a community quarantine.
Additional Documents Needed: Transportation Cancellation Confirmation.
All guests are required to present a valid ID and the e-mail voucher/booking confirmation upon arrival.
For Filipinos: SSS/GSIS or UMID, TIN card, Drivers License, OWWA for OFWs, PRC ID, Senior Citizen card, passport. Postal and Comelec only together with a second valid ID.
For Foreigners: Passport, ACR, AEP.
IDs such as Company ID or Student ID are not acceptable.
Check-out time is until 12:00H. Late check-outs between 12:30H and 13:30H will incur a PHP 250 fee; late check-outs between 13:30H and 15:00H will incur a PHP 500 fee. A full-night rate will be charged after 15:00H, subject to availability.
ZEN Rooms is accommodating guests at exceptional rates. We are doing our part amidst the COVID-19 crises by subsidizing the prices of all our rooms. Make the best of this opportunity by including our Breakfast + Lunch + Dinner package in your stay.
However, please be advised that dinner will not be available for check-ins after 18:00H. Regular meal schedule will resume the following day.
PHP 1000 security deposit is required upon check-in. The deposit will be fully-refunded on the condition that no damage and disturbance has occurred.
One child, 7 years old and below, can stay for free using existing beds.
Minimum age for check-in is 18 years.
Extra bed is not available.
Only cash payment available should you prefer to pay at the hotel.
All meal plans will be provided for as many persons as the total room occupancy.
Please note that all special requests are subject to availability and additional charges may apply.