Please be advised we will only be accepting guests who meet either one of the criteria below:
Employees from Neighboring Basic Establishments as defined in this Order;
Additional Documents Needed: Valid Company ID.
Distressed OFWs or OFWs eligible to avail of accommodation assistance from the Overseas Workers Welfare Administration (OWWA) pursuant to relevant OWWA guidelines and issuances.
Additional Documents Needed: Certificate of Repatriation from OWWA.
Stranded passengers or passengers whose domestic or foreign flights or rides have been cancelled and are prevented from leaving a city or place where they do not permanently reside, or have difficulty availing of transportation to their home city or province, due to the implementation of a community quarantine.
Additional Documents Needed: Transportation Cancellation Confirmation
All guests are required to present a valid ID and the e-mail voucher/booking confirmation upon arrival.
For Filipinos: SSS/GSIS or UMID, TIN card, Drivers License, OWWA for OFWs, PRC ID, Senior Citizen card, passport. Postal and Comelec only together with a second valid ID.
For Foreigners: Passport, ACR, AEP.
IDs such as Company ID or Student ID are not acceptable.
ZEN Rooms is accommodating guests at exceptional rates. We are doing our part amidst the COVID-19 crises by subsidizing the prices of all our rooms. Make the best of this opportunity by including our Breakfast + Lunch + Dinner package in your stay. However, please be advised that dinner will not be available for check-ins after 18:00H. Regular meal schedule will resume the following day.
PHP 2,000 security deposit is required upon check-in. The deposit will be fully-refunded on the condition that no damage and disturbance has occurred.
Check-in time is 15:00H. Early check-in is subject to availability with fee.
Check-out time is until 12:00H. Late check-out is subject to availability with fee.
One child below 7 years can stay for free using existing beds.
Minimum age for check-in is 18 years.
Extra bed is not available.
Only cash payment available should you prefer to pay at the hotel.
Additional person is strictly not allowed.
Cleaning service is free, available upon request only.
Physical credit card used to make reservation is required to be presented as part of check-in procedure.