Work with us!

Position: Hotel Operations Manager

Location: Singapore

Are you an ambitious and experienced hotelier looking for a great challenge? Do you want to evolve in one of the fastest growing companies in South-East Asia?


We’re looking for a driven and hard-working individual to join our growing team based in Singapore. As an important member of the team, you’ll be involved in all aspects of hotel operations. This is a very hands-on job that will give you full accountability for the overall coordination between ZEN Rooms and specified hotel ownership in Singapore. 


Responsibilities:

   

  • Supervision of duties, performance of all hotel staff across multiple locations
  • Coordinates between ZEN Rooms and hotel ownership
  • Monitors and consolidates all sources of income
  • Ensures that the quality standards of ZEN Rooms are applied and maintained
  • Monitors guest satisfaction and reacts quickly in case of bad feedback
  • Compiles duty schedules of all hotel staff
  • Decides on requests for vacation leave, sick leave etc.
  • Decides on requests for replenishment of hotel supplies
  • Guides the recruitment process for new staff when needed
  • Receives and reviews expense reports, requests for petty cash replenishment etc.
  • Plans schedules and budget for property improvement works
  • Is responsible for special maintenance fund and allocates it when needed
  • Assist during pre-post openings of new hotels to ensure consistency across the group, with best-practice knowledge 

Qualifications:

      • At least 2 years of senior leadership and management experience
      • Proven track record of delivering high levels of performance, sustained customer satisfaction and consistently achieving business goals.
      • Excellent knowledge of Microsoft Office and ability to maximise use of new technologies for you and your team.
      • Able to demonstrate company Behavioural competencies and Leadership and Management standards.
      • Hotel Pre-Opening experience will be an added advantage.
      • Will take ownership on all tasks in fast-paced startup work environment.


      Apply Now !


          Email us your CV at [email protected], using the position you want to apply for as subject line.


      Contact Us!
      ZEN Rooms Customer Care:
      Operating Hours for all offices are 24/7
      Indonesia Customer Care:
      Singapore Customer Care:
      Thailand Customer Care:
      Philippines Customer Care:
      Hong-Kong Customer Care:
      Malaysia Customer Care:

      Operating Hours for all offices are 24/7