Work with us!

Position: Revenue Management Associate

Location: Malaysia

Responsibilities:


  • Day-to-day pricing management to ensure occupancy targets are met for ZEN Rooms
  • Responsible for performance of properties to maximize revenue and achieve given KPIs
  • Data analysis to track and improve KPI performance
  • Internal and external reporting
  • Liaise with other functional teams to ensure deliverables are on track
  • Work on Special Initiative projects with local Malaysian team

We are looking for a self-driven individual to fulfill the role of Operations Manager in Customer Excellence Division.

The role requires a high degree of professionalism, ability to work in a fast paced evolving environment with all its challenges and opportunities.

You will lead the strategic management and the successful operational delivery of the Global Customer Support team (located in Jakarta, Manila, Bangkok).

This role gives you the opportunity to work in a cross-functional role and contribute in various areas.

Join us to develop a top-class customer experience division. Unleash your entrepreneurial spirit in this high-exposure and critical position that will boost your skills to the next level. Our employees across the globe all share the same philosophy of working hard, having fun and being part of one cohesive team.

- See more at: http://my.startupjobs.asia/my/job/29517-operations-manager-customer-excellence-division-customer-service-zen-rooms-indonesia#Share

Requirements:


  • Analytical and hard-working
  • Proficient in Excel
  • Open to take on responsibility and work under pressure
  • Ready to experience the pace and fast growth of an eCommerce startup

Apply Now !

    Email us your CV at [email protected], using the position you want to apply for as subject line.
Contact Us!
ZEN Rooms Customer Care:
Operating Hours for all offices are 24/7
Indonesia Customer Care:
Singapore Customer Care:
Thailand Customer Care:
Philippines Customer Care:
Hong-Kong Customer Care:
Malaysia Customer Care:

Operating Hours for all offices are 24/7