Work with us!

Position: Business Intelligence Analyst

Location: Singapore

Responsibilities:


  • Generate reports and dashboards to support various business functions' requirements
  • Perform ad-hoc analysis to support management's decision making
  • Identify & research business problems and develop optimum BI solutions
  • Extract, Transform, Load (ETL) data available in different formats from different platforms

We are looking for a self-driven individual to fulfill the role of Operations Manager in Customer Excellence Division.

The role requires a high degree of professionalism, ability to work in a fast paced evolving environment with all its challenges and opportunities.

You will lead the strategic management and the successful operational delivery of the Global Customer Support team (located in Jakarta, Manila, Bangkok).

This role gives you the opportunity to work in a cross-functional role and contribute in various areas.

Join us to develop a top-class customer experience division. Unleash your entrepreneurial spirit in this high-exposure and critical position that will boost your skills to the next level. Our employees across the globe all share the same philosophy of working hard, having fun and being part of one cohesive team.

- See more at: http://my.startupjobs.asia/my/job/29517-operations-manager-customer-excellence-division-customer-service-zen-rooms-indonesia#Share

Requirements:


  • You are hyper-analytical, data-driven and have a problem solving attitude
  • You are open to take on responsibility and work under pressure
  • You are able to work on multiple projects simultaneously under time constraints
  • You are ready to experience the pace and fast growth of an eCommerce startup
  • You are proficient in Excel, SQL, BI Tools (Qlik/Power BI), Python, VBA

Apply Now !

    Email us your CV at [email protected], using the position you want to apply for as subject line.
Contact Us!
ZEN Rooms Customer Care:
Operating Hours for all offices are 24/7
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Operating Hours for all offices are 24/7