Check-out time is 12:00. Late check-out fee is Php 500 if check-out between 12:30 and 13:30, Late check-out fee is Php 1000 if check-out between 13:00 and 15:00 and full night rate after.
Php 2000 security deposit is required upon check-in. The deposit will be fully-refunded on the condition that no damage and disturbance has occurred.
One child 7 years old and below can stay for free using existing beds.
Extra bed cannot be provided.
Swimming pool is closed for maintenance every Monday. Pool fee is Php 200/pax/day Swimming pool is managed by the building administration independently of ZEN. ZEN cannot guarantee availability of the pool at all time.
Guests can access the pool only on these days: Tuesday, Wednesday, and Thursday (aside from holidays).
Please kindly provide us a coloured soft copy of your valid ID or passport to [email protected]
at least 24 hours before your arrival. (Please note failure to do so may result in not being able to check-in).
Please present valid Photo ID upon check-in. (Please note failure to do so may result in not being able to check-in).
Please note that all Special Requests are subject to availability and additional charges may apply.