The room is unavailable at last minute. However he was very friendly ane made another arrangement for us. In the end, we were transfer to DUALUT hotel which is near rocher mrt. He still arrange a cab to drive us there. I'm disappointed for unable to stay at Zen Room Mackenzie however the services given by the manager was excellent! We will come back again and hope this incident will not happen!
"Satisfied long stay"
I stayed 6 nights for a conference in Singapore. Needed an early check in and was able to negotiate a very reasonable arrangement that allowed me to check in directly from early arriving flight. The reception is manned 24 hours and all staff were very friendly and helpful. I particularly enjoyed the pool as a way to enjoy the benefits of living on the equator and escape from the air conditoning that dominates Singapore life. The hotel is brilliantly located around the corner and through an alley, only 100 metres from the Rochor MRT and the bus station delivering you to most of the city within 20 minutes of stepping out the door. I was very happy with the experience.
"Great location in little india"
We arrived very late at night (2am) and the staff were very helpful and freindly. Room was small but comfortable. Clean and cute. Excellent location. Simple nice breakfast. So close to MRT.