Excellent hotel, questionable service. Wonderful hotel. Had bathtub and a very nice view. Super cosy and very comfortable bed. Charged twice on my card. Supposedly $50 for deposit however charges $50 on top of the price of the hotel during check in, and charged full price of the hotel again during check out. Smoke smell in the room, called front desk to do something about it. They asked me what they should instead.
The Hung Huynh
It is ok me
Furthermore, you need to:
Give a small comb in the room
A flexible shower would be better for W.C and bath tube
Thank you and kind regards
Adequate but rooms could do with a more thorough clean
Bed comfy, staff helpful, public areas good
Room a bit dusty, black mould on grout and seals in bathroom, glasses not replaced after use, room in poor decorative order
better quit smoking from now
Posted May 1, 2017
Didnt expect smoking is prohibited in this hotel too. Last time can haha
Nice hotel but far from train station
Posted May 10, 2017
Nice but far from train station. 5 or 6 bus stop far from train station.
"Great Great Great"
Nice! Little bit far from station but if take taxi only 5-8SGD room service is very nice ;) club sandwich is awesome! staff is friendly ;)
Joddi Primantara Rahardjo
Room needs to be renovated. The room is quiet old, needs to be renovated. The carpet made it even more stuffy...
"Ecellent hotel experience."
5 and if there's a scale to 10 it definitely would be a 10 :)
Yong Soon Koh
Good hotel that is farly near town. The hotel has got an excellent Chinese porridge buffet that is value for money! You just have to try it once and you will be back for more. The room is clean although the furnishings look dated. Amenities are available within walking distance from the hotel. Checking was a breeze and the staff members were professional and polite.
The hotel is located quite near to town and it takes less than 15 minutes to get to the city by taxi. If you like local food, there is also a local food centre just across the road.
Tan Jeok Ann Mike
"Great location and genuie staff"
5\. Had a great stay
The cleaning(room) service need to be profesionali. The room is not wide enough. (701)
Tjen Yong Guan
"Great Hotel Location!"
Zen Room Balestier is a partner of Quality Hotel Marlow. Room is clean and comfortable and I had a good night sleep!
The hotel a little aged. Some of the facilities are old. Wifi access is limited to two devices.
Alex Low Chuan
"Great value of money with superb service."
The food And wifi service
It was clean and cozy room
"Clean & Very comfortable"
I give it rating 5, great value for money. It was a good stay and everything was great. I especially appreciate that the A/C in the room works well - not too cold. Only one thing I would ask - more international channels on the TV, such as BBC News or CNN.
Thanks for the goody bag, but I didnÃ¢â‚¬â„¢t really need it. You might consider cancelling it.
Fajar Wisnu Prasetia
I give you 5 rate.
"Feels like home"
Great stay - 5.
"Perfect Hotel in Legian"
I hope ur customer service will be more take note on our. when we call them up to ask quest which I not sure. I call them up they say will get back to me but I wait for the whole day until I own self call the quality hotel to get my answer. And I did say I want A smoking room but it turn out to be A non smoking room. Hope ur will look more into ur customer service side staff.
Benedict Arman Tanchauco
"Simple and clean room"
Wonderful. The staff were friendly and the room is clean and comfy.
Great service from Zen Room 4/5.
One thing you should defienetly add is the square meter of the room to know the size. I was a bit disapointed because on your application the room looked much bigger. Please give to your customer more information :)
My Stay at Zen Rooms, cleanliness, and staff are on expectation, two single beds joined instead of a double bed, really need wash shower in the toilet and so much confusion on address. booking.com says zen rooms and actual hotel name is something else street address given is also different from actual hotel location... driver had a hard time finding the place.
Bathtub was nice
จาก 02:00 PM
เวลาเช็คเอาต์:ถึง 12:00 PM
- One child under 12 years can stay for free using existing beds.
- Free private parking is available on the site! Subject to availability at the time of check in.