-Kindly send a coloured soft copy of your valid ID or passport to [email protected]
at least 24 hours before your arrival. (Please note that failure to do so may result in not being able to check-in).
-Check-out time is till 12:00 only. In case of late check-out between 12:30 and 1:30pm - Php 500, between 1:30pm and 3pm - Php 1000, After 3pm - 1 night, fee will be charged.
-One child under 7 years and below can stay for free using existing beds.
Extra bed cannot be provided.
-Swimming pool is closed for maintenance every Monday.
-Swimming pool is managed by the building administration independently of ZEN. ZEN cannot guarantee availability of the pool at all time.
-Check-in time is till 3PM only. Please inform us in advance if you would like to request late check-in.