Palm Rock

-Check-out time is till 12:00. Late check-out fee is Php 500 if check-out between 12:30 and 1:30pm, Php 1000 between 1:30pm and 3pm, and full night rate after 3pm.

-Php 2000 security deposit is required upon check-in. The deposit will be fully-refunded on the condition that no damage and disturbance has occurred.

-One child under 7 years old can stay for free using existing beds.

-Minimum age for check-in is 18 years.

-Extra bed cannot be provided.

-Only cash payment available if you choose to pay at the hotel.

-Please kindly provide us a coloured soft copy of your valid ID or passport to [email protected] at least 24 hours before your arrival. (Please note failure to do so may result in not being able to check-in).

-All guests are required to present a valid ID and the e-mail voucher/booking confirmation upon arrival.
For Filipinos: SSS/GSIS or UMID, TIN card, Drivers License, OWWA for OFWs, PRC ID, Senior Citizen card, passport. Postal and Comelec only together with a second valid ID.
For Foreigners: Passport, ACR, AEP.

-IDs such as Company ID or Student ID are not acceptable.

-Guest details on the booking voucher must match the information stated on the ID presented. If the booker is not going to check-in personally and another person will use the reservation instead, this person must present an authorisation letter signed by the original guest whose name appears in the booking voucher, together with a copy of the booker's valid ID; if the authorisation is sent via e-mail, it must be sent from the same e-mail address that was used to make the booking. (Please note failure to do so may result in not being able to check-in).

-Please note that all Special Requests are subject to availability and additional charges may apply.

-Physical credit card used to make reservation is required to be presented as part of check-in procedure.