-Check-in time is till 11:00 PM only. Please inform us in advance if you would like to request late check-in.
-Check-out time is till 12:00. Late check-out fee is Php 500 between 12:30 and 1:30pm.
Php 1000 if check-out between 1:30pm and 3pm and full night rate after 3pm.
-Php 2000 security deposit is required upon check-in. The deposit will be fully-refunded on the condition that no damage and disturbance has occurred.
-One child under 7 years can stay for free using existing beds.
-Extra bed cannot be provided.
-Only cash payment available if you choose to pay at the hotel.
-The swimming pool access is 200 PHP /person/day on weekdays and 300 PHP /person/day on weekends and holidays.
-Swimming pool is closed for maintenance every Tuesday.
-Swimming pool is managed by the building administration independently of ZEN. ZEN cannot guarantee availability of the pool at all time.
-Please note that all Special Requests are subject to availability and additional charges may apply.
Kindly send a coloured soft copy of your valid ID or passport to [email protected]
at least 24 hours before your arrival. (Please note that failure to do so may result in not being able to check-in).